Privacy Policy

1. Introduction

KETLI ("we", "our", "us") operates ketli.in. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

• Information you provide — such as your name, email address, shipping address, and phone number when you place an order or contact us.
• Automatically collected information — such as your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

3. How We Use Your Information

• To process and deliver your orders
• To respond to your enquiries and provide customer support
• To improve our website, products, and services
• To send you updates and offers, where you have opted in
• To comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers (such as payment processors and delivery partners) strictly to operate our services, or where required by law.

5. Data Security

We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications at any time.

7. Contact Us

For any questions about this Privacy Policy, contact us through our social channels or at ketli.in.